***If you do the manual license method, you can't use any old license or license request files that were created before deleting the above folder*** Or, if necessary the manual license method. Don't delete the VideoCopilot folder, just the files with '2' in the name.Ĭ:/ProgramData is an hidden folder so you might need to type it in the Windows Explorer address bar.Īfter deleting the files, run the full Element 3D installer (not the patch) and license as normal by entering your download account email and password. “Invalid License Error” and other license errors Troubleshooting Steps Below :ĭelete the files in the bolded folder below that have the number '2' in their name.
